Customer Care
Improve customer satisfaction with customer care outsourcing designed to deliver responsive, people-first support. Our outsourced customer service teams create consistent, high-quality experiences across every channel.
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Customer Experience Solutions That Scale
Deliver consistent, scalable customer experiences with omnichannel support, advanced AI, and high-performing CX teams aligned to your service goals.
Customer Experience Outsourcing for Every Stage of Service
Access customer experience solutions that improve support quality, increase efficiency, and help your team scale with confidence. Explore our full range of CX outsourcing services below.
Technical Support
Strengthen product and technical support with outsourced technical support teams trained to resolve issues quickly and accurately. Our tech support outsourcing services enhance resolution speed and customer confidence.
Learn MoreStaffing
Scale your service operation with customer service outsourcing that provides trained, dedicated outsourced customer support teams. We help you reduce staffing gaps and maintain service quality during periods of change.
Learn MoreDispatch
Keep field operations connected with outsourced dispatch services that manage real-time scheduling, routing, and communication. Our dispatch outsourcing teams support logistics, utility workflows, and time-sensitive coordination.
Learn MoreData Entry
Protect accuracy and streamline data management with outsourced data entry services backed by trained specialists and secure workflows. Our data entry outsourcing services support reliable, compliant data processing at scale.
Learn MoreBusiness Continuity
Maintain steady customer communication during disruptions with business continuity outsourcing. Our business continuity services stabilize service levels, increase capacity, and protect the customer experience when operations shift.
Learn MoreRebadging
Ensure smoother organizational change with employee rebadging solutions that preserve expertise and service consistency. Our employee transition services keep teams unified and customer experience uninterrupted.
Learn MoreAI Self Service
Reduce demand and improve CX with customer service automation tools that deliver fast, AI-driven self-service. Our customer self-service solutions enhance accessibility, accuracy, and efficiency across every interaction.
Learn MorePeople and Technology Powering Modern CX
Behind every strong customer experience is the right blend of human expertise and modern CX technology. Our teams combine decades of industry knowledge with advanced tools that streamline workflows, enhance quality, and keep your customer interactions running smoothly. Together, we help your organization deliver consistent, high-performing service at every stage of growth.
When [we were] in the market for a company to handle our calls, we were looking for a company who would grow with us and provide the same level of customer services to our customers that our reps provide. Five Star has not disappointed us. As we have expanded our technology to provide the best service we can to our customers, Five Star has expanded with us. The Five Star team has worked closely with us and we have a strong working relationship. We are treated as a customer of Five Star and not just as another client of Five Star.
— Head of Customer Service
Let’s Build Customer Experience Solutions That Scale With You
Partner with Five Star to strengthen your support operations, modernize your CX technology, and equip your team with the people, processes, and automation needed for consistent, high-performing service at every stage of growth.